Real Trustpilot Reviews

FXCC User Warning Reviews

These are authentic reviews from real Trustpilot users who experienced serious issues with FXCC. Read these warnings before depositing any money.

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Based on 14 Trustpilot reviews
93% NegativeView on Trustpilot
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Real Trustpilot Reviews

Most Recent
ae

ara eyv

Verified Trustpilot User
AM

Source: Trustpilot

Jul 9, 2021

FXCC is scammer - 11 months no withdrawal

FXCC broker did not process my withdrawal request for more than 11 months (withdraw initiated in SEP2020). The amount is 38718 USD. I have tried to contact them many times but they do not reply to my emails or messages in the past 6 months. I strongly believe they do some fraud or scam business. They transferred my agreement and my account in HIDDEN WAY (without my permission) to Vanuatu Island. They do not have an active licence in Vanuatu to give forex services (licence expired in 2018). They try to escape from Cyprus laws and regulations and take their customers money.

8 found this helpful
MSA

MST SHARMIN AKTHER

Verified Trustpilot User
BD

Source: Trustpilot

Feb 14, 2023

They are trying to stealing my money

They are trying to stealing my money, beaware traders. At the time of withdrawal they ask for selfie in name of random security check, I gave them my selfie, they are again asking for another selfie. I denied it and told them to giving back my initial money, but they are denying it. They easily verify your accounts but end of the day they will harass you in name security check. It been 3 weeks since they stuck my withdrawal! They started doing this since the IB who refused to work with you cause he told me that you guys cheated with him!

2 found this helpful
LR

Laurent Richer

Verified Trustpilot User
GB

Source: Trustpilot

Jul 18, 2024

Unreliable and Unethical Practices - Beware!

I had a very disappointing experience with FXCC. Recently, they removed a $2,000 credit from my account without any prior notification, which triggered a margin call. To make matters worse, the margin call occurred less than 2 hours after the credit was removed, leaving me no time to react. Had I been informed, I would have funded my account to avoid this drawdown. This kind of behavior feels unethical and seems designed to make customers lose their money. I strongly advise potential users to be cautious.

1 found this helpful
S

Shani

Verified Trustpilot User
AU

Source: Trustpilot

Jan 24, 2024

Do not follow their own withdrawal policy

Yesterday I tried to make a withdrawal to my crypto wallet and ran into troubles. Their withdrawal policy states 'Withdrawal requests will be sent the same way the funds were received.' I have funded my account from a crypto wallet ($10K) and a bank card ($10K). I attempted to withdraw $10K to my crypto wallet as I needed the crypto funds urgently, and was told 'as per our withdrawal policy all refunds must go to your card first.' When I contacted customer service and told them this is not what their withdrawal policy states I was ignored. This is an obvious breach of their own displayed withdrawal policy.

2 found this helpful
ms

mohammad sabah

Verified Trustpilot User
GB

Source: Trustpilot

Sep 10, 2023

FXCC is a SCAMMER!! I complaint to their REGULATOR

I opened an account two weeks ago and they say that they giving me 100% bonus which is absolutely a lie. I had 580 Pound in my account plus 320 pound bonus so I had four position on gold and it went down for 440 pounds and they closed all of my position without my permission and they took the bonus out of my account straight away. They were charging me commission and 9 pounds swap every night plus something called charges??? I made a complaint to their regulator called CySEC Cyprus securities and exchange.

2 found this helpful
ME

Muayad Elamin

Verified Trustpilot User
MY

Source: Trustpilot

Jul 18, 2024

crypto scammers

I sent them money through crypto wallet and they said after they receive it the wallet is not for them. If you want them to scam you by sending money to crypto wallet and they will say it is not their wallet and you just copy paste the crypto wallet from their website. They have many other wallets because every time someone want to pay they will give him/her different wallet. Be careful and don't lose your money with this scammers.

1 found this helpful
mA

muhammad Asim

Verified Trustpilot User
PK

Source: Trustpilot

Apr 23, 2025

WORST TRADING BROKER, BIG LIER

WORST TRADING BROKER, BIG LIER. THIS IS DEALING DESK BROKER WITH WORST NEGATIVE SLIPPAGE. RUDE STAFF. TAKING COMMISION ON WITHDRAWL. I WORKED WITH YOU. MY CLIENTS GOT BAD EXPERIENCE WITH YOU. FRAUDSTERS. 100% DEALING DESK BROKER.

1 found this helpful
TNN

Thi Nguyen Ngoc

Verified Trustpilot User
ID

Source: Trustpilot

Jan 16, 2025

they take 2% withdraw via crypto

they take 2% withdraw via crypto, no broker like them, aware when you use FXCC.

0 found this helpful
KBM

Kanda Bongo Man

Verified Trustpilot User
ZA

Source: Trustpilot

Mar 21, 2023

Not Scalper-Friendly

Stay away from this broker if you are a scalper. Their live account slippage is an absolute joke.

3 found this helpful
YT

Yego Tv

Verified Trustpilot User
ZM

Source: Trustpilot

Jul 15, 2021

FXCC IS A SCAMMER SITE!!!!!!!!

FXCC IS A SCAMMER SITE!!!!!!!!! They will steal your money and never get back to you please people do not open a account on this site they scammed me my money!!! They claim they have a licence but they do not have a licence at all its a scam business they do!!

0 found this helpful

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